TheBatDoc.com Review

What is Bat Shaving?

By Jacob R. McDaniels December 16th, 2017 09:28 CST

Reviews

The Bat Doc

Editor's Rating:
Excellent
PROS
CONS
Bottom Line
The Bat Doc has been in business the longest out of any of the other companies (which is a huge plus).They offer pictures and text messages along with phone service with each order. They have different levels of shaving and have a A rating with the BBB Better Business Bureau.




No guarantee statement on website. Different pricing for different brands of bats. Turn around time is on the high end of the spectrum.
The Bat Doc has been in business for a very long time and offers proof of service. DO NOT mistake this bat shaver with Batdoctor.net they are absolutely 2 different people on very opposite sides of the our reviews. I would feel confident sending bats into The Bat Doc.
Price:
Bat shaving:
$59-$89
Bat rolling:
+$10
Polymer coating:
None
How long in business bat shaving:
10 Years
Better Business Bureau rating:
A
The Bat Doc has a long presence in the bat altering field ,this longevity is commendable as well as respectable. His website is not the most new age but it provides simple and easy to use navigation. Different pricing for different types of bats is an oddity. Most bat shavers have one price for all bats but The Bat Doc's prices are still lower than most companies. His turn around time is a little longer than most and does not offer a rush service. There are extensive options when choosing your shaving, including: a number of different weights, levels of shaving, and heated bat rolling. The fact that he displays his phone number and takes pictures of your bat inside his lathes lets me know he has the customer in mind. Longevity, A rating with the BBB, price, and attention to customers is why the Bat Doc is an editor's choice.
Rush service:
Compression testing:
No
No
Different levels of shaving:
Yes
Guarantee of work:
None stated
Turn around time:
3-5 Days
Guarantee
Their is no stated guarantee on thebatdoc.com but when called and asked about guarantee he stated that he will stand behind his work and fix any issue free of charge.
Reviews
Reviews can be skewed to one side or another and most people only review when there is something negative that happens. Positive reviews usually means the company went above and beyond the normal. Most reviews are taken with a grain of salt and have to be analyzed by the reader as legitimate or not.
Positive Reviews
None

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Better Business Bureau
Negative Reviews
bat_doc_1.jpg
12/14/2016
Complaint

Bat was mailed on 11-15-16. Bat was delivered on 11-17-2016 & they said it would take no more thank 2 weeks!! I have not received my bat on this date 12-8-2016.
Desired Resolution
Just getting my Worth Launch 510 bat back.. its worth $200.00

The Bat Doc Response
Item shipped 12/7/2016 Tracking Number: **********************

Consumer Respionse
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, ******** ****
7/30/2015
Complaint
I placed an order with The Bat Doc, LLC on June 6th, 2015 in the amount of $384.98. I spoke to the owner once in the middle of June and he gave excuses regarding a backordered cap as to why I had not received my order. Since then, the small home based company has failed to return my calls and delivery of the item and service that I ordered immediately or a full refund immediately.

The Bat Doc Response
Money has been refunded.

Consumer Response
Complaint ID ********After unreturned phones call, emails and text messages the business finally refunded my purchase 6 weeks after my initial order and only after filing complaints with the BBB, the Attorney General, and local law enforcement. Regards, ****** ******
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07/30/2015
Delivery Issues

Complaint
2 bats were sent to the bat doc on April 15, 2015 for machining and return to *******. Despite numerous texts and calls to the bat doc, these bats have not been returned. My credit card has been charged $281. but the bats have not been returned. Last word was in May when I was told that their lathe was in need of repair but that it would be up and running again within a week. If the machined bats can't be returned promptly, I would ask for a full credit of $281. to my credit card plus the cost of the new bats of $500. and the bat doc can keep the bats. Total compensation sought for $781.

The Bat Doc Response
1 of the 2 bats have been shipped back, tracking # has been provided. The 2nd bat will be sent shortly.

Consumer Response
I have reviewed the response offer made by the business in reference to complaint ID ********* and have determined that this proposed action would not resolve my complaint. For... your reference, details of the offer I reviewed appear below. I rec’d 1 of the 2 bats and have been asking The Bat Doc for a status as to when the 2nd one will be shipped with no response to date.Regards, **** *********

The Bat Doc Response
The Mizuno bat will be shipping this week. to keep from having future complaints of this nature, we are no longer shaving Mizuno bats. (They require end cap replacement and my cap source has become unreliable) Not worth the trouble.Thanks!
Consumer

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